Review before confirmation
MileMogul reviews service area, timing, vehicle, item, access, and current operating capacity before confirming a request.
DELIVERY TERMS
What to expect from a delivery request.
Delivery terms apply alongside the quote and any job-specific instructions MileMogul provides.
REQUEST DELIVERYCustomer responsibilities
Provide complete information, safe access, accurate item details, authorized contacts, and any special handling or location instructions.
Changes and waiting
Route, item, timing, access, extra stops, or waiting-time changes may require a revised quote or a new review.
Proof and claims
Review the item at delivery when practical and report concerns promptly with the MM reference number and supporting details.